IDC MarketScape, 2020 Vendor Assessment
In the IDC MarketScape: ‘Worldwide Print Transformation 2020 Vendor Assessment’ Konica Minolta was named a ‘Leader’. The company has pursued an approach to significantly grow its product portfolio and capabilities in IT services. The IDC MarketScape states that “Konica Minolta has successfully executed this plan in targeted areas such as managed IT services, security, enterprise content management, business process outsourcing, and vertical specific ERP and CRM solutions”. The report notes that “…customers seeking more than just a refresh of their printer/MFP portfolio and more of a vision of the workplace’s evolution into the future may want to consider Konica Minolta.”
"Konica Minolta's product evolution involves a continuum of products and services including hardware, managed services, and business process automation integrated into an Intelligent Connected Workspace."IDC, IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment, DOC #US45354420, August
IDC MarketScape assessed that “Konica Minolta believes that technology needs to be human centred, so understanding the motivations, wants, and needs of the worker is essential. The company will focus on the ‘why’ when implementing new technology and not just the ‘how’.”
