Konica Minolta provides improved fleet management at Byford Secondary College - Konica Minolta Case Studies

Konica Minolta provides cost savings and improved fleet management at Byford Secondary College

Customer Success Story: Byford Secondary College

Byford Secondary College opened its doors in February 2014 to 169 students in Year 8. It is now a fully operationally public secondary school with more than 1,400 students enrolled in Years 7 through 12. Located in Byford, Western Australia, Byford Secondary College aims to provide excellence in all areas of education.

Summary

“If the college ever has a question for Konica Minolta, we can ring or email and have a response back very quickly. The support is outstanding.”

– Andrea Wright, Business Assistant, Byford Secondary College

The Challenge

  • New school required a printing solution that would minimise costs and complexity
  • Requirement to track printing and charge back to departments
  • Requirement to minimise administrative work in maintaining printer uptime

As a new school, Byford Secondary College was keen to keep costs and complexity to a minimum. One of the decisions made early on in the college’s establishment was to make sure all printer and photocopier consumables were interchangeable so the team didn’t have to manage different brands, carry different size toners, and figure out whom to call if a machine needed maintenance.

The school required a fleet of multifunction devices (MFDs). It also required a solution to help it manage costs across these devices, charging back printing and copying expenses to the appropriate department.

The Solution

  • 14 colour A3 MFDs
  • Managed print services

Following a tender process, Byford Secondary College chose Konica Minolta to provide the MFDs and print management services.

Andrea Wright, Business Assistant, Byford Secondary College, said, “The college chose Konica Minolta because the team was responsive and easy to work with. If we ask for a quote, Konica Minolta provides one within two hours.”

The managed print services option was also an important factor in the college’s decision to work with Konica Minolta.

Andrea Wright said, “With 1,400 students and 200 staff members, it was important to be able to manage which departments were printing and how much. The college uses PaperCut print management software, which is the only option that’s supported by the Western Australia Department of Education.”

Using PaperCut and FollowMe print through Konica Minolta card readers, staff members use a swipe fob to sign into the machine, which then releases their printouts. They can sign into any machine on campus and have the job charged back to their own department.

Andrea Wright said, “Konica Minolta machines self-order their consumables. We have spare consumables ready to go and, when the machine runs out, it orders replacements to come the following week, ensuring the college doesn’t run out.”

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