Summary
Konica Minolta upgraded Cochlear’s print fleet for its new Macquarie University headquarters, improving productivity, security, and cost management across offices.
CHALLENGE
- Print fleet needed review after HQ relocation
- Required stronger document security for R&D data
- Needed consolidated billing across Sydney and Melbourne
- Wanted follow-me printing for staff working across the building
SOLUTION
- bizhub C452 devices matched to Cochlear’s workflow
- PSES Account Manager for consolidated billing and cost tracking
- Card swipe authentication to secure sensitive print jobs
- My Print Manager for follow-me printing across devices
BENEFITS
- Stronger security for commercially sensitive documents
- Less paper waste from uncollected print jobs
- Consolidated billing across offices, easier cost control
- Time saved through flexible, follow-me printing
- Rollout extended to the rest of Cochlear’s Sydney operations
Customer Success Story: Cochlear
Cochlear has delivered hearing implant technology to over 250,000 people worldwide, building on Professor Graeme Clark’s pioneering cochlear implant. Last year, the company relocated its global headquarters to a custom built facility at Macquarie University.
The move called for a review of Cochlear’s print fleet to meet its productivity and security needs. Konica Minolta’s Optimised Print Services recommended bizhub devices with the PSES Account Manager utility, consolidating billing between Sydney and Melbourne and adding print tracking for better cost control. Card swipe authentication now protects sensitive R&D documents by holding print jobs until the user is at the device, cutting both security risk and paper waste. My Print Manager’s follow-me printing also lets staff pick up jobs from any machine in the building.
Cochlear is now extending the rollout across the rest of its Sydney operations.
As we look to further consolidate our organisation with the manufacturing arm joining our new Macquarie University site, we look forward to continuing our partnership with Konica Minolta.
Daniel Shorten · Service Desk Manager, Cochlear
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