- Existing overflow partner unable to support growing customer base
- Poor overflow support meant limited capacity to handle demand spikes
- Forced to find additional printing capacity at significant extra costs
Designline previously used different printing equipment from a single print partner. However, when their business experienced significant growth, the printer could not handle the increased demand. The printer also could not offer an adequate upgrade path, forcing Designline to go to market to find new options.
Without a suitable upgrade path, Designline faced significant additional costs not just from having to purchase printers but also from the need to extend more power to the business premises.
Designline also required a solution that offered finishing capabilities like booklet-making, scoring, perforating, perfect binding, trimming and folding. If it could eliminate the need to outsource any part of this process then it would have total control over its print timings, costs and quality.