Dulux - Konica Minolta Customer Success Story

Dulux adds colour and movement to retail store printing

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Summary

Konica Minolta upgraded Dulux Trade’s national printer fleet with wireless colour devices and managed print services, improving order fulfilment and in-store point of sale printing.

  • Needed wireless printing to support iPad ordering
  • Store printers couldn’t produce quality point of sale materials
  • Relied on costly third party printing for promotional materials
  • Wanted a more predictable cost model
  • Konica Minolta C224e and C3350 colour multifunction devices
  • Wireless printing compatible with iPads
  • Konica Minolta Managed Print Services
  • Wireless printing from iPads across all stores
  • In-house, high quality point of sale printing
  • Eliminated cost of third party printing
  • Fixed cost managed services for easier budgeting
  • More reliable, faster order fulfilment

Customer Success Story: Dulux

Dulux operates 61 Trade Centres across Australia, and has partnered with Konica Minolta for more than 15 years.

When its printer fleet came up for renewal, Dulux Trade upgraded to wireless colour multifunction devices, letting sales staff print orders directly from iPads and produce point of sale materials in store rather than through a costly external printer. A managed print services agreement also gave the business predictable costs and less disruption from maintenance issues.

The stores are more efficient, the company is saving money, and the machines are delivering high quality materials that meet our specifications. The overall result is outstanding.

Lorenzo Caio · National Merchandising Manager, Dulux Trade

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