Imagination Graphics Expands - Konica Minolta Customer Success Story

Imagination Graphics

Customer Success Story: Imagination Graphics

 

Summary

Imagination Graphics expands into new markets with new Konica Minolta digital printers

Imagination Graphics is a professional trade printing company based in Marrickville, in Sydney’s inner west. The business provides web design, graphic design, print, and pre-press services to help customers maximise the value of their promotional material. Imagination Graphics focuses on delivering high quality outcomes for a reasonable price to trade and retail commercial customers.

The Challenge

  • Upgrade to new machines capable of meeting customer requirements
  • Expand into new services to support business growth
  • Continue to build on its reputation for quality

The Solution

  • Konica Minolta AccurioPress C6100 and C1085
  • Support services

When Imagination Graphics first explored digital printing nine years ago, it chose Konica Minolta due to the superior print quality. When it was time to add a second press, Konica Minolta again turned out to offer the best quality. So, it was no surprise that Konica Minolta came out on top again when Imagination Graphics needed to upgrade to the latest model presses.

Imagination Graphics tested and selected the Konica Minolta AccurioPress C6100 and C1085 based on their speed and registration. After two demonstrations, Imagination Graphics was convinced these were the right printers for the business, making the company the first in New South Wales to install the C6100.

Emmanual Buhagiar said, “Imagination Graphics is a quality printing company. We tested the Konica Minolta printers in terms of the vignettes and fine lines they could produce, and they were better than the alternatives.

“The new models also had an excellent camera for registration. They printed in beautiful colour and long-sheet printing was fast. These technical capabilities influenced our decision to start with. Then we realised that Konica Minolta’s service model would be the key to our continued success.

“In the printing industry, especially digital print, it’s the service backup that’s most important. Knowing we can request a service technician to service and maintain the printers is crucial. The Konica Minolta team can replace parts if necessary in as little as four hours, and usually within 24 hours. That high level of support is the biggest thing that keeps us going.”

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