Summary
Konica Minolta helped Madgwicks Lawyers remove desktop printers and streamline scanning with secure pull printing and OCR, saving time and improving document security.
CHALLENGE
- Desktop printers kept for confidentiality, adding cost
- No OCR, making scanned documents hard to find
- Wanted usage tracking and simpler device management
SOLUTION
- bizhub C759 and C3851 multifunction devices
- Y Soft SafeQ pull printing, released by badge swipe
- Advanced scan capture with OCR
BENEFITS
- Streamlined fleet replacing individual desktop printers
- Faster document search through OCR
- Significant time savings in workflows like trust account receipting
- Smooth transition thanks to hands on staff training
Customer Success Story: Madgwicks Lawyers
Madgwicks Lawyers is a Melbourne commercial law firm with around 100 staff. Without pull printing, staff kept printers on their desks for confidentiality, and scanned documents were hard to find without OCR search.
Konica Minolta, with Print & Workflow Solutions, replaced desktop printers with bizhub devices running Y Soft SafeQ, letting staff securely print with a badge swipe. Built in OCR scanning has saved significant time in workflows like trust account receipting, with a smoother than expected transition thanks to hands on training.
Through the training provided by Konica Minolta, people’s fears were very quickly allayed as they discovered just how easy the machines are to use.
Scott Butler · IT and Project Delivery Manager, Madgwicks Lawyers
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