Customer Benefits
- Strong relationship and ability to get the right equipment for the business
- Ability to upgrade equipment as needed to expand services
- Collaborative approach to problem-solving
- Exceptional service helps ensure jobs are always completed on time to a high standard
- Improved print output quality and customer satisfaction
- Working with a supplier with aligned values around Reconciliation
Since commencing its relationship with Konica Minolta, Print Junction has been able to expand its business. No longer outsourcing digital printing jobs, Print Junction can now manage its work in-house with the confidence that Konica Minolta will be there to back up the team if required.
Leon Torzyn said, “The support is exceptional. Sometimes we’ve had two or three technicians in here at the same time, working together to find out why something isn’t working properly or why there’s a mark on the paper or whatever the issue may be. Konica Minolta does a lot for Print Junction and that’s a mark of the quality relationship we’ve built over the years.”
Konica Minolta has recently begun developing its Reconciliation Action Plan (RAP), which is a formal strategic plan outlining the actions it will take to support reconciliation with Aboriginal and Torres Strait Islander peoples both internally and in the communities it operates in.
Leon Torzyn said, “It’s important for Print Junction to work with suppliers that have a culture of supporting Indigenous businesses. As an Indigenous business, we wouldn’t turn our back on a supplier that doesn’t have a RAP but knowing that Konica Minolta is committed to reconciliation helps us complete the chain. As an Indigenous business, it’s desirable to buy from organisations that support Indigenous businesses in their own supply chain.
“Konica Minolta is one of the world’s leading printing press vendors. The team openly discusses upcoming innovations with the Print Junction team, giving us confidence that Konica Minolta will continue to support our business in the future. There’s always good discussion, collaboration, and rapport, even through personnel changes. The advice Konica Minolta provides is excellent and the proof is in the pudding; we get lots of compliments on the quality of our work and customers love it.
“Importantly, Konica Minolta understands the philosophy of working with Indigenous businesses and that is the final link in the chain for us. The Konica Minolta team openly discusses upcoming innovations with Print Junction, giving us confidence that they will continue to support our business into the future.”
“The support is exceptional. Sometimes we’ve had two or three technicians in here at the same time, working together to find out why something isn’t working properly or why there’s a mark on the paper or whatever the issue may be. Konica Minolta does a lot for Print Junction and that’s a mark of the quality relationship we’ve built over the years.”
- Leon Torzyn, Owner, Print Junction
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