Melissa will bolster the company's CX-led transformation, focusing on reinforcing Konica Minolta's print and imaging technology leadership while establishing its reputation as a reliable partner for managed IT services.
With over 20 years of experience in the technology sector, Melissa has led high-performing teams in complex, multinational organizations like NortonLifeLock and Symantec from Sydney.
Melissa has acquired a set of skills to manage business innovation and digital transformation. This includes launching new product portfolios and go-to-market strategies, introducing new brand and product campaigns, as well as leading critical projects to drive people, process, and behavioural changes within an organisation. Her vast experience in the cybersecurity sector has also given her a unique insight into the challenges faced by modern businesses and the significance of building trust.
Yohei Konaka, managing director of Konica Minolta Australia, said, “Melissa brings a wealth of industry experience and a proven ability to understand our customers and partners, collaborate with global teams, and spearhead positive transformation for the Konica Minolta Australia and New Zealand teams. Konica Minolta has been developing new technologies and innovative solutions for over 150 years, and Melissa’s unique skillset will ensure that traditional print customers continue to be supported by a diversified set of solutions and services that address the challenges of a modern work environment while also bringing Konica Minolta’s services to a new generation of customers.
“We are thrilled to welcome Melissa to the team and have no doubt she will be successful in strengthening the company’s value as a trusted partner for its customers.”
Eric Holtsmark, managing director of Konica Minolta New Zealand, said, “The appointment of Melissa for the company is fantastic. She will be working closely with our marketing team in New Zealand as well to bring new technologies to market. Since our establishment in New Zealand over three years ago, we have grown very fast and expanding our offerings is the next step in our evolution.”
Melissa Dempsey, chief marketing officer of Konica Minolta, said, “Joining Konica Minolta, a brand with a 150-year-old legacy, is incredibly exciting. Helping customers better understand their digital journey from an end-to-end perspective and successfully transform their businesses is a key driver for me.
“I look forward to working with the executive leadership team to continue to deliver value in a space that is steeped in tradition while also investing in the future of Konica Minolta Australia and New Zealand by showcasing the new solutions and services that we're bringing to our existing customer base. Strategically placing the customer experience at the core of our business and expanding our IT portfolio are critical steps that will strengthen Konica Minolta’s reputation as a business solutions partner, as well as a managed service provider into the future.”
About Konica Minolta Australia
Konica Minolta Business Solutions Australia Pty Ltd is a market-leading provider of trusted technology solutions and managed services to help Australian organisations keep pace with the needs of the future workplace through innovation and services that leverage the technology of tomorrow, today.
Konica Minolta Australia has extended its offering to encompass organisations across enterprise, government, small business, education, and manufacturing. Although it is still committed to helping its production print (PP) and industrial print (IP) customers grow their businesses through new opportunities, Konica Minolta Australia is transforming to provide a holistic range of IT services to Australian business. It endeavours to be a trusted technology adviser, providing future technology and new IT innovations for customers on their digital journeys.
Konica Minolta Australia actively promotes and innovates through diversity and inclusion, ethical supply chain, and climate change action strategies, and is proud to support the commitment to reconciliation between Aboriginal and Torres Strait Islander peoples and all other people in the community to help improve life outcomes and opportunities and to create a better future for society at large. As part of this, Konica Minolta Australia developed its Reconciliation Action Plan to publicly commit to reconciliation initiatives, and is a member of Supply Nation, the Australian leader in supplier diversity, to support First Nations businesses.
For more information visit: konicaminolta.com.au/home