Summary
Konica Minolta helped PARASOL automate its enrolment processing with ABBYY FlexiCapture, cutting admin time by over 10,000 hours in the first year and improving data accuracy across its national training network.
CHALLENGE
- 70,000 enrolments a year entered manually
- New government rules added more paperwork
- Manual entry caused frequent errors
- Needed lower costs and less paper
SOLUTION
- High end MFDs for double sided, multi feed scanning
- ABBYY FlexiCapture for automated data capture and OCR
- Web Capture Stations rolled out to partner trainers
- Enrolment form redesigned for clearer capture
- National rollout completed within three months
BENEFITS
- Over 10,000 admin hours saved in year one
- Staff time freed up for growth, not paperwork
- Fewer data entry errors
- Faster enrolment processing nationwide
Customer Success Story: PARASOL
PARASOL is Australia’s leading first aid and workplace safety training provider, working through 300 co-providers nationally. It has partnered with Konica Minolta for over a decade to streamline its operations.
PARASOL processed 70,000 enrolments a year by hand, and new government rules were adding to the paperwork. Konica Minolta introduced ABBYY FlexiCapture, letting scanning devices capture enrolment data automatically and feed it into PARASOL’s systems. The enrolment form was also redesigned for clearer capture. The rollout took three months nationwide and immediately cut admin time.
We have saved each member of staff at least half an hour of admin per course, representing at least 10,000 hours in the first year.
James Coate · Customer Service Administrator, PARASOL
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