New Digital Workplace research reveals the readiness gaps shaping security, information management and cloud print across Australia and New Zealand.
As organisations invest in hybrid work, cloud technologies, artificial intelligence and more connected ways of working, the digital workplace is becoming more complex to secure, govern and manage.
Konica Minolta Australia commissioned independent research by Omdia to better understand how organisations across Australia and New Zealand are responding to this changing environment.
Across the research, one theme is clear: technology adoption is moving quickly, but organisations are still navigating the security, information management and infrastructure challenges that come with it.
The Future Ready Report series explores these challenges across three connected areas: print security, information management and AI readiness, and cloud print adoption, providing a view of how Australian and New Zealand organisations are preparing their digital workplaces for what comes next. While organisations are investing in new technology, many are still working through the practical security, governance and infrastructure challenges that sit behind effective digital transformation.
Across three reports, The Digital Workplace Readiness Report Series explores:
Explore the Research
Digital workplace readiness is now a security, data and infrastructure challenge
The digital workplace is no longer defined by where people work. It is shaped by how information moves across people, systems, devices and locations.
The research shows that many organisations are modernising quickly, but their governance practices, security controls and infrastructure strategies are not always keeping pace.
This is particularly clear in print. Modern print environments now connect to networks, cloud platforms, document repositories, authentication systems and business applications, yet they are still often treated as operational tools rather than information assets.
The Future Ready Report examines these challenges through three connected areas: security, information management and cloud print.
Report 1: Print Security and Risk
Key findings from Report 1

1 in 2
Organisations surveyed experienced a print-related security incident in the past 12 months.

No. 1 vulnerability
Home and remote printing risks were the leading print security vulnerability across both markets.

72% AU
Organisations expect to increase investment in print security over the next 12 months.

Security is now the top buying criterion
Security certifications and controls are the top selection criterion when choosing print solutions.
The security mandate: Protecting modern print
Print security is often overlooked in broader cybersecurity strategies, yet print environments now play an important role in how information is processed, stored, transmitted and managed across the digital workplace.
Report 1, The security mandate: Protecting modern print, reveals that more than half of Australian organisations and more than half of New Zealand organisations surveyed experienced a print-related security incident in the past 12 months.
The findings suggest that print environments have evolved faster than the governance and security controls surrounding them. Hybrid work, remote printing, cloud platforms and multi-site operations have created new exposure points that many organisations have not yet addressed consistently.
What the report covers
- Why print should be managed as part of the broader cybersecurity strategy.
- The leading print security risks across Australia and New Zealand, including home and remote printing vulnerabilities.
- Why inconsistent authentication and gaps in secure release printing continue to expose sensitive information.
- How security certifications and controls are shaping print technology buying decisions.
- Practical areas organisations can consider when strengthening print security, including authentication, secure release printing, remote printing policies, device security and broader cybersecurity integration.

Download the Security and risk report 2026
Understand the print security risks affecting organisations across Australia and New Zealand, and the practical steps they can consider to strengthen security, governance and compliance.
Report 2: Information Management

57% expect improved information management to reduce operating costs

Employees spend 1-5 hours every week searching for information.

40% struggle with fragmented information.

Only 1 in 5 have a formal information governance framework in place.
Information readiness gap: Data governance, digital transformation and AI readiness
Digital transformation and AI adoption continue to accelerate across Australia and New Zealand, yet many organisations are struggling with a more fundamental challenge: managing information effectively.
Report 2, Information readiness gap: Data governance, digital transformation and AI readiness, explores how fragmented information, integration challenges and evolving governance practices are affecting productivity, decision-making and organisational readiness for AI. The research found that employees spend between one and five hours each week searching for information, while only 21% of organisations have established a formal AI governance framework.
The findings suggest that while organisations are investing in AI and digital technologies, many are doing so on top of increasingly complex information environments. As AI becomes embedded in everyday operations, information quality, accessibility and governance are emerging as critical foundations for success.
What the report covers
- How digital transformation has created increasingly fragmented information environments across systems, platforms and departments.
- The productivity impact of information silos and the time employees spend searching for information.
- How AI adoption is progressing across Australia and New Zealand and the gap between adoption and governance maturity.
- Why information management is becoming a key driver of operational efficiency, productivity and cost reduction.
- The governance, integration and information quality challenges organisations need to address to improve digital transformation and AI readiness.

Download the Information Readiness Gap Report 2026
Discover the five key trends shaping information management, governance and AI adoption, and learn why information readiness is becoming a critical consideration for organisations navigating the next phase of digital transformation.
Report 3: The Hybrid Reality: Accelerating cloud printing adoption

42%
Plan to move further towards cloud.

47%
Cite reducing IT workload as a key driver.

50%
Cite budget as the leading barrier

58%
Currently operate a hybrid print environment.
The Hybrid Reality: Accelerating cloud printing adoption
Cloud print adoption is gaining momentum as organisations look to reduce IT workload, simplify infrastructure and support changing workplace requirements.
Our latest research with Omdia found that 42% of Australian organisations plan to move either from on-premises to hybrid or from hybrid to primarily cloud over the next 12–24 months. However, the path to cloud isn’t necessarily all or nothing. Hybrid is already the dominant operating model, with 58% of Australian organisations using a mix of on-premises servers and cloud.
The third and final report in the Future Ready series, The Hybrid Reality: Accelerating cloud printing adoption, explores what’s driving the shift towards cloud print, the barriers influencing adoption and how organisations are approaching modernisation.
What the report covers
- How cloud print adoption is changing across Australia and New Zealand.
- The key drivers behind the move towards hybrid and cloud print environments.
- Why reducing print server management and IT workload is influencing cloud print decisions.
- How budget, data sovereignty and location concerns are affecting the pace of adoption.
- How organisations are taking a staged approach to cloud while balancing existing infrastructure and business requirements.

Download The Hybrid Reality
Discover how organisations across Australia and New Zealand are approaching cloud print, what’s driving the shift and the practical considerations shaping their path forward.
Build a more secure, connected digital workplace
FOCUS: The Digital Workplace Readiness Report shows that digital workplace readiness is not just about adopting new technologies. It depends on how well organisations secure information, govern data and modernise the systems that support everyday work.
For many organisations, the opportunity is to close the gap between technology investment and operational readiness.
Konica Minolta helps organisations strengthen information security, improve the way information is managed and support more secure, connected and efficient ways of working.
Download the reports
Access the complete The Future Ready Report series, developed from independent research by Omdia and commissioned by Konica Minolta Australia.
Report 1: The Security Mandate: Protecting Modern Print
Explore the print security risks affecting organisations across Australia and New Zealand, including print-related security incidents, authentication gaps, remote printing vulnerabilities and the role of print within broader cybersecurity strategies.
Report 2: Information Readiness Gap: Data Governance, Digital Transformation and AI Readiness
Discover how organisations are managing fragmented information, preparing for AI adoption, addressing governance challenges and improving information management to support productivity and business performance.
Report 3: The Hybrid Reality: Accelerating cloud printing adoption
Discover how organisations across Australia and New Zealand are approaching cloud print, what’s driving the shift and the practical considerations shaping their path forward.
Download now and register your interest to stay informed about upcoming reports.



