Summary
Konica Minolta helped Programmed Care digitise its client paperwork with ABBYY FlexiCapture, saving a full day of admin time each week.
CHALLENGE
- Paper based home care documentation
- Manual entry causing backlogs and extra staffing costs
- Multiple form versions in circulation
- Needed to meet ISO 9001 requirements
SOLUTION
- ABBYY FlexiCapture integrated with a Konica Minolta MFP
- Batch scanning of 50+ documents at a time
- Barcode ID system matching forms to clients
- Redesigned, scanner friendly forms
BENEFITS
- About a day of admin time saved weekly
- No more backlogs or temporary staff hires
- Faster, secure destruction of paper records
- Easier ISO 9001 compliance
Customer Success Story: Programmed Care
Programmed Care, formerly Clinical Care Professionals, delivers home nursing and support services across Adelaide, Brisbane, and the Gold Coast. Its paper based system created heavy admin workloads as client forms piled up faster than staff could process them.
Konica Minolta introduced ABBYY FlexiCapture with a new multifunction device, batch scanning client forms and sorting data automatically by client, form type, and date via a barcode system. The result: about a day of admin time saved weekly, no more backlog hiring, and easier ISO 9001 compliance.
As all client information is now digitised and stored electronically, Programmed Care has greater control over management and access of the records.
Carolyn David · Co-founder and Co-director, Programmed Care
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