Summary
Konica Minolta automated CraftOnline’s order processing with a bizhub MFP and document workflow software, saving eight hours of admin time a week.
CHALLENGE
- Over 2,000 orders processed weekly
- Orders manually printed, sorted, and stapled
- Growing admin and inventory demands
- Needed cost effective document management
SOLUTION
- bizhub 552 multifunction device
- PSI:Capture to split daily bulk order PDFs
- FileBound for document management and workflow
- Barcoding for automated tracking and filing
BENEFITS
- About 8 hours of admin time saved weekly
- Automated order splitting, printing, and filing
- Faster, more accurate dispatch
- Less paper storage, fewer manual errors
Customer Success Story: CraftOnline
CraftOnline is one of Australia’s largest online craft retailers, offering over 150,000 products from its Sunshine Coast base. Rapid growth meant staff manually printed, sorted, and stapled over 2,000 orders a week, with the CEO starting at 4am to keep pace.
Konica Minolta dealer Think Office Technology introduced a bizhub 552 MFP with PSI:Capture and FileBound, automatically splitting order PDFs, printing and stapling them, and filing duplicates by barcode. The change saved about 8 hours of admin time a week and cut paper storage and manual errors.
Having seen the power of these systems, and the associated cost savings, I would recommend any business look at these solutions.
Tony Fox · IT Manager, CraftOnline
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