Summary
Konica Minolta helped The Smith Family digitise its student profile process with a high speed scanning solution, cutting costs and supporting the charity’s growth goals.
CHALLENGE
- Manual student profile process couldn’t scale with growth targets
- Handwritten forms scanned by hand or outsourced, at high cost
- Documents often lost or misplaced
- COVID-19 disrupted in office document review
SOLUTION
- High speed scanning capture solution, up to 350 pages per minute
- Integration with Microsoft SharePoint for digital storage
- Metadata driven reporting and automated workflows
BENEFITS
- Significantly reduced processing time, freeing volunteers for direct support work
- Remote document review, keeping the process running through disruptions
- Lower costs by bringing scanning in house
- Improved compliance with document retention requirements
Customer Success Story: The Smith Family
The Smith Family is a national children’s education charity that has supported disadvantaged Australian students for a century. Its student profile process, a handwritten form linking students to sponsors, relied on manual scanning that was slow, costly, and prone to lost paperwork.
Konica Minolta, a long standing CSR partner, introduced a high speed scanning solution integrated with Microsoft SharePoint, automatically digitising and organising student profiles. Volunteers can now review documents remotely, cutting costs and processing time while meeting strict retention requirements.
Through automation, innovation, and a passion for the project, Konica Minolta has provided The Smith Family with the beginnings of a digital roadmap that fosters scalability throughout the student profile process.
Amanda Bevan · Program & Scholarship Administration Team Leader, The Smith Family
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