- FileBound from Konica Minolta
- Support services
WD-40 required an invoice processing solution that would automate workflows, eliminating the use of paper where possible, and handle accounts receivable and accounts payable equally effectively.
Sue Nicholls said, “WD-40 deals with a lot of retailers who work with customer rebates, so the accounts receivable and accounts payable process can be complex. We needed a solution that could deal with both processes in one transaction.”
WD-40 investigated a number of solutions and chose FileBound from Konica Minolta because it had the flexibility to suit WD-40’s unique business requirements. FileBound is a document management and workflow solution that eliminates tedious, repetitive work and saves time.
When WD-40 receives an invoice, it goes directly into FileBound using PSIcapture technology without human intervention, with some rules-based exceptions. The approval processes are then automatically triggered through the FileBound workflows, which send the invoices to whomever needs to approve them within the business.
In many cases, invoices can be approved by just one person while, in others, a second approval is required. FileBound manages this automatically and ensures the invoice follows each step methodically and accurately. Once the invoice is approved, it’s paid or sent out and the information is sent directly to WD-40’s enterprise resource management (ERP) system through an integration created by Konica Minolta.
Sue Nicholls said, “The Konica Minolta team was good at understanding our needs and confirming FileBound would provide the right solution. The support provided by Konica Minolta has created a strong relationship, with expert support easily accessible to us. The experience has been so impressive that WD-40’s parent company in the US has also decided to implement FileBound based on the success of our Australian implementation.”