Access and analyse data
Organisations today are dealing with more information than ever. Locked up in this information are the keys to better decision-making and insight into customers that can help boost your profitability.
The ability to access to and analyse data and content across the business is increasingly becoming one of the key priorities for executives. Linked to the increasing speed of business itself, decision-makers need the latest information to innovate and respond to changes in the internal and external business environment quickly.
Enterprise Information Management (EIM) delivers a unified infrastructure that lays the foundation for better insight. It links transactional data with unstructured information across multiple formats and sources, such as ERP systems, document management repositories and websites.
Organising and combining information in new ways allows organisations to gain superior insight, identifying relationships, risk, and new opportunities . These are the insights decision-makers need to make effective decisions quickly, and to achieve business performance objectives.
Making an impact on the bottom line
Enterprise Information Management (EIM) is the set of technologies and practices that maximise the value of information while minimising its risks. In particular, it provides for significant cost savings, an opportunity to drive revenue and a framework to enforce information governance.
Many basic savings to be made through EIM include reduced storage costs, reduction in printing costs and consolidation/reduction in the use of legacy systems and infrastructure.
Beyond these, one of the most significant areas of savings is in reduced legal costs. Without an ECM, information discovery for legal purposes is a largely manual process. It can involve many people searching files for weeks or even months. A well implemented ECM can search millions of documents in a fraction of the time, reducing the time required and costs associated with discovery.
Automating processes such as accounts payable also provides significant cost savings. Straight-through processing of invoices reduces invoice cycle time and enables you to take advantage of early payment discounts.
EIM can contribute substantial returns in terms of productivity by enabling people to work in all environments, including web, desktop, mobile, and within businesses processes and applications. As individuals are better enabled to collaborate on projects and share information more readily, they are able to improve customer service and satisfaction, and ultimately, revenue.
EIM enables the most successful businesses to meet customer expectations by providing higher levels of customer service, improved turnaround times and engaging online experiences.
Through customer experience management you can continually measure and refine programs using a whole range of analytics to discover new opportunities and meet the expectations of your customers and increase conversion rates.
A strong Information Governance program facilitated by EIM not only minimises risk and legal liability, but also maximises the value of information to create a good, profitable business.
Transform business efficiency
Time spent searching for information and inconsistent processes have a significant impact on productivity.
Enterprise Information Management (EIM) enables organisations to increase efficiency by:
- reducing time to find information
- enabling access to processes anytime, anywhere, from any device
- streamlining business processes
- automating otherwise labour intensive processes.
Realise the power of automation
Automation enables you to ensure that processes are measurable, with a significantly reduced likelihood of error. It provides visibility into processes with the ability to identify bottlenecks and other performance problems. This complete view allows for continual improvement and efficiency gains.
Increased challenges and risks
Enterprise information, both structured and unstructured, is growing at an exponential rate. It is being created, used and managed not just on the desktop, but a variety of mobile devices. It is also stored in multiple repositories, often owned by different departments.
With the increased challenges and risks these factors create, the need for solid information governance and security is greater than ever.
Reduce your risk
Enterprise Information Management (EIM) can reduce your financial, legal and business risks by helping you:
- meet relevant government regulations, industry standards, and organisational policies and guidelines;
- safeguard intellectual property and privacy
- secure sensitive information.
An effective governance strategy is also the key to harnessing your information as an asset.
Meet regulatory requirements
We can help you create and implement a holistic information management framework that ensures compliance within the regulatory structures applicable to your organisation - without compromising user adoption and productivity.