Challenge of IT support
Up to 40% of IT help desk calls can be print-related. This takes highly-skilled IT staff away from more mission-critical work, and indicates that managing a printing fleet is complex and time-consuming.
Many organisations suffer from rising costs relating to their printing environment due to lack of visibility, indiscriminate printing habits, or not having the right number or type of devices.
Uncontrolled printing fleet
Many printing environments are patchworks of printing, imaging and fax devices that aren't managed or serviced to keep up with today's business world.
Environmental impact of printing
When a company’s paper bins become overloaded, it’s a sign that employees are printing more pages than they need to. This big environmental impact can be easily controlled and managed.