Our Insight Hub just launched. So, what is it?

10 Jan 2024

You may have already seen the news that we’ve launched our new, locally developed Insight Hub to the Australian market. This brings our best-in-class IT services to even more aspects of the customer experience (CX). 

However, you might also be wondering what it is, and what it means for you.

Insight Hub: the game-changer for your business

In short, the new Insight Hub gives you a single pane of glass through which you can manage your IT and print solutions for real-time, end-to-end digital service. It comes complete with an insights dashboard for better device management, proactive performance managed services, and invoice management for visible orders, delivery, and implementation.

Through the Insight Hub, you can seamlessly connect your technology, processes, and people with Konica Minolta, letting you achieve greater levels of self-service. You are supported by direct access to a dedicated CX manager who will help you review data trends and assess wider behaviour within your ecosystem to resolve your challenges more holistically.

To usher in a new era of streamlined print and IT infrastructure management, the Insight Hub lets you:

  • boost efficiency and productivity, saving time in managing both print and IT
  • optimise resource allocation and reduce costs 
  • anticipate and resolve problems proactively for a smoother workflow.

Beyond initial efficiencies, the Insight Hub will also empower you to explore more solutions and IT services that are aligned with your technology roadmap. Our dedicated CX managers will also work with you to further develop your roadmap and forecasting based on trends, insights, and objectives.

Take the first step on the elevated Konica Minolta journey with us

At Konica Minolta, we know that our clients work with us for a reason: we're known for being a premium brand that delivers best-in-industry customer service. The Insight Hub was developed locally in consultation with our customers and is the culmination of customers’ print and IT challenges along with the continued demand for data, insights, and services. 

And, we implemented the Insight Hub across our own operations first.

We want to continue to add value to our partnerships, and the Insight Hub is the next step in our continued CX-led transformation. The Insight Hub puts power in your hands so we can collaborate more meaningfully and give shape to your entire transformation journey. Now, you can streamline your service request management, effortlessly handle tickets, and unlock invaluable data insights from both your print fleet and IT management. 

Learn more about the Konica Minolta Insight Hub here. To find out how Konica Minolta can help your business embrace digital change and keep ahead of the curve, contact the team today.  


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