Support
We’re here to help! Can’t find what you’re looking for? Call us on 1300 554 441 or send us a message using the FORM below.
View all our support services below.
IMPORTANT INFORMATION:
URGENT Security Advisory: PaperCut NG/MF Security Bulletin
PaperCut Software security response team is investigating active exploitation of a vulnerability affecting PaperCut NG and PaperCut MF (CVE-2026-82078 and CVE-2026-81578).
- Security maintenance releases are now available and are the recommended build for all customers.
Implemented two NEW Product Codes for Black Toner
Please be informed the below black toner codes have now been updated:
TN619K is now TN634K – Models include C3080, C3070, C4070 and C4080
TN620K is now TN635K – Models include C2060L, C3070L and C4065
There is no change in print quality, performance or print yield as this change has been implemented to meet new global standards
Scam Alert: Protect Your Business from Toner Fraud
Konica Minolta has identified a scam targeting businesses with fraudulent offers for printer consumables. These scammers may impersonate Konica Minolta or offer discounted pricing. To protect your business:
- Purchase consumables only through Konica Minolta or authorised dealers.
- Do not respond to unsolicited calls or emails requesting payment.
- Report any suspicious activity to security@konicaminolta.com.au
Your security is our priority. Stay informed, stay secure and print with confidence.
Other Support Services
Online Learning
- User Training Videos
- Quick Start Guides
- iSeries Drum Unit Replacement Process
- How to fix bizhub Scan To Email Error Code 535
- CloudPrint Setup Guide
- Notice regarding impact on our products due to discontinuation of Basic Authentication for SMTP in Microsoft Exchange Online / Google Workspace (OAuth 2.0 support)
- Konica Minolta Print Support Application (PSA)
Vulnerability Information
- URGENT Security Advisory: PaperCut NG/MF Security Bulletin
- Vulnerabilities in the CA certificate download and the diagnostic log functionality on B/W small multifunction and single-function printers
- Security vulnerability (CVE-2025-8452) in B/W Small Multifunction and Single-Function Printers
- Pass-Back Attack Vulnerability in Konica Minolta Multifunction Printers
- Vulnerabilities affecting the Web Connection of Konica Minolta MFPs
- Multiple vulnerabilities in B/W small multifunction and single-function printers
Drivers, Downloads and User Guides
By downloading or installing any software from this page, you are indicating agreement to the following terms and conditions.
Check here for safety data sheets (SDS).
For any assistance, please see Contact Support details by scrolling down this page.
Contact support
Call 1300 554 441 or send us a message, using this form.
Office Products & Services: 8:30am – 5pm, Monday – Friday
Production Products: 7am – 7pm, Monday – Friday